Below is a list of the most commonly asked questions.
Envi Prom does not sell directly to the public, but Envi Prom can be found in local salons and boutiques. To find a retailer near you, please visit the store locator on this website.
To find the retailer nearest you, please click on the “Store Locator” page of this website.
Envi Prom does not sell directly to the public. Any of our authorized Envi Prom dealers will be happy to assist you with pricing and look after your formal gown needs.
Please visit the collection pages of this website to view our gown images. Visit the "Store Locator" link to find a dealer in your area to view our full catalog.
Catalogs and brochures are available to view at all authorized Envi Prom dealers. Visit the "Store Locator" page to find a dealer in your area. Images can also be viewed on-line by visiting our collection pages.
Review our "size chart" on the website to estimate what size of gown you will need. An authorized Envi Prom dealer will be happy to help you determine the right fit and size of dress you will need.
Contact the store where you purchased your gown. They may be able to suggest a reputable dry cleaner in your area that specializes in cleaning formal and wedding gowns.
If you would like to join our retail team, please go to the “Contact” page and fill out your information. The sales representative for your area will contact you promptly.
Please visit an authorized Envi Prom dealer in your area for specific delivery information. Each gown is unique and the delivery time is determined on many factors.
We provide each authorized retailer with fabric and color swatches. Please ask our retailer to contact us directly with any special requests.
Envi Prom has not aligned itself with any internet selling services. Envi Prom only distributes through its authorized retailers. If you choose to buy a Envi Prom gown that is advertised on the internet, you may not receive an authentic gown. The dress could be a copy that does not meet the same quality and craftsmanship of an Envi Prom gown. Envi Prom can not assume any responsibility for a gown purchased on the internet. You may not be able to make any returns on a gown purchased on the internet. In order to ensure that you have an authentic Envi Prom gown, you should only buy from an authorized retailer. All Envi Prom retailers stand behind their merchandise.
Purchasing a gown from a retailer on the internet may present you with the following problems:
Every attempt has been made to ensure an accurate color representation of our fabrics. Due to the inconsistency of monitor quality fabric colors may be slightly different from the actual fabric. Please visit your authorized Envi Prom dealer to check the color and texture of the dresses.
If there are other questions you would like to ask, our staff experts are happy to help with any questions or concerns you may have. Please allow up to 5 business days for a reply as we have a large number of requests daily.